Privacy Policy

This Privacy Policy only relates to personal data collected by Susie Hinchliffe (“I”, “me”, “my”) via the website, forms, online newsletters, emails and telephone calls. This Privacy Policy does not apply to personal data provided to Susie Hinchliffe by any other means or via any other website. Users should be aware that if they access other websites, using the links provided, these are outside my control. If they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and Susie Hinchliffe’s Privacy Policy will no longer apply.

Personal data will be collected and processed by Susie Hinchliffe for the following purposes:
1. To provide goods and services requested
2. Administration
3. Marketing

Please note:
All data captured and processed by Susie Hinchliffe will be done so in accordance with the applicable data protection laws, including the General Data Protection Regulation (“GDPR”).

This privacy statement was updated on February 19th 2020.

What I collect

For each visitor to my website, my web server automatically recognises only the user’s IP address and domain name. Additional to the IP address and domain name I also collect aggregate information on what pages users access or visit, information volunteered by the user, such as name and address, telephone number, fax number and email addresses of those that would like to hear from us. Please see my cookies section for more information on what I use on the website.

When you email me directly about a business enquiry, that information will be collected by me.

How I use the data collected

The information I collect is primarily used by me to contact users regarding projects and for marketing purposes in a business context, but I will also use this information to notify people about updates to my website and the services I provide. This information is processed under the definition of legitimate interest.

I process information for certain legitimate business purposes, which include some or all of the following:

  • Where the processing enables me to enhance, modify, personalise or otherwise improve my services / communications for the benefit of my customers
  • To identify and prevent fraud
  • To enhance the security of my network and information systems
  • To enrich the details I have on customer and prospect businesses to provide relevant information about my services
  • To better understand how people interact with my websites
  • To provide postal communications which I think will be of interest to you
  • To include you or your business in campaigns or promotions which you may be interested in
  • To determine the effectiveness of promotional campaigns and advertising
  • To conduct market research relating to my services and customer service to better understand your needs and expectations

Whenever I process data for these purposes I will ensure that I always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please contact me by email. Please bear in mind that if you object this may affect my ability to carry out tasks above for your benefit.

I may also disclose identifiable information when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing my website and applicable laws, or to protect against misuse or unauthorised use of my website.

Opting out

If you do not want to receive communications from me in the future, please let me know by contacting me via email.

If you supply me with your postal address online you may receive periodic mailings from me with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let me know by emailing me. Please provide me with your exact name and address. I will be sure your name is removed from the list I share with other organisations.

Persons who supply me with their telephone numbers online may receive telephone contact from me with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let me know via email.

How I protect personal data

I maintain appropriate technical and organisational security safeguards designed to protect your personal data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, due the inherent open nature of the Internet, I cannot guarantee that communications between you and I or the personal information stored is absolutely secure.

I will notify you of any data breach that is likely to have unfavourable consequences for your privacy in accordance with applicable law.

Your rights

You have the following rights in relation to your personal data:

  1. The right to obtain, at reasonable intervals and free of charge, information on whether or not your personal data is being processed and to receive the personal data that is being processed in an intelligible form;
  2. The right to request rectification or erasure of personal data or restriction of or objection to processing of your personal data. You may also request I provide your data in a structured, commonly used and machine readable format which can be transmitted to another controller.
  3. To exercise these rights, please contact me using my contact details set out below. I may request you to provide a copy of your ID card or otherwise evidence your identity. I will respond to your request within the applicable statutory term.
  4. Moreover, subject to this Privacy Statement, you have the right to lodge a complaint with the competent supervisory authority.

Updates to this Privacy Statement

I may update this Privacy Statement from time to time. I will notify you of any significant changes to this Privacy Statement on the website or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification.

How to contact me

Please email